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Privacy Policy

Last updated: July 2024

1. Information We Collect

We collect information you provide directly to us when you make a purchase, request a service, sign up for our newsletter, or contact us. This may include your name, phone number, email address, delivery address, and payment information. We also automatically collect certain technical data such as your IP address, browser type, and pages visited for analytics and security purposes.

2. How We Use Your Information

We use your information to process orders, provide services, communicate about your purchases, send promotional materials (with your consent), improve our website and services, comply with legal obligations, and prevent fraud. We do not sell your personal information to third parties under any circumstances.

3. Data Security

We implement industry-standard security measures including SSL encryption, secure payment gateways, restricted access controls, and regular security audits. Your payment information is processed through PCI-DSS compliant gateways and is never stored on our servers.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember preferences, and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Your Rights

Under applicable Indian data protection laws, you have the right to access, correct, or delete your personal information, opt out of marketing communications, and request data portability. To exercise these rights, contact us at support@novatechstore.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

7. Contact Us

For any questions about this privacy policy or your data, contact us at support@novatechstore.com or call +91 92334 56780. You can also visit our showroom at 120 Tech Market Road, Nehru Place, New Delhi 110019.

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