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Expert Service Center

Services That Go Beyond the Sale

Repair, custom builds, corporate IT, warranty, trade-in, and delivery — NovaTech is your full-service technology partner.

What We Do

Complete Tech Services

From a cracked screen to a full corporate deployment — our certified team handles it all with transparency and expertise.

Repair & Service Center

Our state-of-the-art service center handles everything from screen replacements and battery swaps to motherboard-level chip repair. With genuine parts, certified technicians, and transparent pricing, we get your device back to you fast — often same-day for common repairs. Our repair bench is visible from the showroom floor, so you can watch the work happen.

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Custom PC Building

Build your dream gaming rig or workstation with our expert custom PC service. From component selection and compatibility checks to assembly, cable management, RGB synchronization, and 48-hour stress testing — we handle it all. Every NovaTech Vortex build ships with a benchmark report and 3-year assembly warranty.

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Corporate IT Solutions & Bulk Procurement

NovaTech is the trusted IT procurement partner for over 200 businesses across Delhi NCR. From fleet laptop deployments with custom imaging to office networking, printing infrastructure, and ongoing AMC support — our corporate team manages the entire lifecycle so your IT team can focus on strategy.

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Extended Warranty & AMC Plans

Extend your peace of mind beyond manufacturer warranty. NovaTech offers extended warranty plans on laptops, desktops, and peripherals, plus comprehensive Annual Maintenance Contracts for businesses and households. Our plans cover parts, labour, and on-site service with no hidden deductibles.

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Trade-In & Exchange Program

Upgrade affordably with our trade-in program. Bring in your old laptop, smartphone, tablet, or GPU and get instant credit toward a new purchase. Our valuations are transparent and consistently higher than online exchange programs, with no last-minute price drops.

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Home Delivery & Installation

We deliver and install across Delhi NCR with same-day and next-day options. From setting up a new laptop and transferring data to installing a mesh Wi-Fi network or mounting a monitor — our technicians handle the setup so you can start using your new tech immediately.

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Visible Repair Bench

Transparency in Every Fix

Watch your repair happen from the showroom floor. Free diagnosis, genuine parts, and a 90-day warranty on every repair.

Repair & Service Center
Repair & Service

Repair & Service Center

Our state-of-the-art service center handles everything from screen replacements and battery swaps to motherboard-level chip repair. With genuine parts, certified technicians, and transparent pricing, we get your device back to you fast — often same-day for common repairs. Our repair bench is visible from the showroom floor, so you can watch the work happen.

  • Screen, battery, and keyboard replacements
  • Motherboard and chip-level repair
  • Liquid damage recovery
  • Data recovery from failed drives
  • Genuine parts with warranty
  • Same-day service for common repairs
  • Free diagnosis and transparent quotes
  • Visible repair bench in-store
Book a Repair Appointment

Our Repair & Service Process

01

Free Diagnosis

Bring your device in for a free diagnostic. We identify the issue and provide a transparent quote within 24 hours.

02

Approval & Parts

Once you approve, we order genuine parts if needed. Most common parts are in stock for same-day repair.

03

Expert Repair

Our certified technicians perform the repair on our visible bench. You can watch the work happen if you wish.

04

Quality Check & Pickup

Every repaired device undergoes a 12-point quality check before we call you for pickup. 90-day repair warranty included.

Custom PC Building
Custom PC Building

Custom PC Building

Build your dream gaming rig or workstation with our expert custom PC service. From component selection and compatibility checks to assembly, cable management, RGB synchronization, and 48-hour stress testing — we handle it all. Every NovaTech Vortex build ships with a benchmark report and 3-year assembly warranty.

  • Expert component selection guidance
  • Free compatibility verification
  • Professional assembly and cable management
  • RGB and ARGB lighting synchronization
  • 48-hour stress test and benchmarking
  • Custom water cooling installation
  • 3-year assembly and labour warranty
  • On-site delivery and setup (Delhi NCR)
Start Your Custom Build

Our Custom PC Building Process

01

Consult & Configure

Tell us your budget and use case. We recommend optimal components with a detailed quote and compatibility guarantee.

02

Sourcing

We source all components from authorized distributors with full manufacturer warranty on each part.

03

Assembly & Testing

Our technicians assemble your build with meticulous cable management, then stress-test for 48 hours and generate a benchmark report.

04

Delivery & Setup

We deliver and set up your PC at your home or office, install drivers and essential software, and walk you through your new rig.

Corporate IT Solutions & Bulk Procurement
Corporate Solutions

Corporate IT Solutions & Bulk Procurement

NovaTech is the trusted IT procurement partner for over 200 businesses across Delhi NCR. From fleet laptop deployments with custom imaging to office networking, printing infrastructure, and ongoing AMC support — our corporate team manages the entire lifecycle so your IT team can focus on strategy.

  • Dedicated account manager
  • Volume pricing and GST invoice
  • Custom OS imaging and asset tagging
  • Bulk laptop and desktop deployment
  • Office network design and installation
  • Printer and scanner fleet setup
  • Annual Maintenance Contracts (AMC)
  • On-site repair with 4-hour SLA
Request a Corporate Quote

Our Corporate Solutions Process

01

Needs Assessment

Our account manager visits your office, assesses your IT needs, and proposes a tailored solution with volume pricing.

02

Procurement & Imaging

We procure all devices, apply custom OS images, asset tags, and security configurations per your IT policy.

03

Deployment

Our team delivers and deploys devices to each employee desk, with optional training sessions for new hardware.

04

Ongoing AMC

Sign an AMC for priority on-site support, quarterly maintenance, and a 4-hour response SLA across Delhi NCR.

Extended Warranty & AMC Plans
Warranty & AMC

Extended Warranty & AMC Plans

Extend your peace of mind beyond manufacturer warranty. NovaTech offers extended warranty plans on laptops, desktops, and peripherals, plus comprehensive Annual Maintenance Contracts for businesses and households. Our plans cover parts, labour, and on-site service with no hidden deductibles.

  • 1, 2, and 3-year extended warranty options
  • Covers parts, labour, and on-site service
  • Annual Maintenance Contracts for businesses
  • Household AMC for multi-device homes
  • No hidden deductibles or co-pays
  • Priority service queue
  • 4-hour on-site response (AMC)
  • Transferable with device ownership
Explore Warranty Plans

Our Warranty & AMC Process

01

Choose Your Plan

Select from 1, 2, or 3-year extended warranty or an AMC based on your device and coverage needs.

02

Register

Register your device with the plan at purchase or within 90 days. We store your coverage digitally.

03

Claim Anytime

If something goes wrong, bring it in or call for on-site service. No deductibles, no surprises.

04

Repair or Replace

We repair with genuine parts or replace if uneconomical to repair. Your coverage continues.

Trade-In & Exchange Program
Trade-In & Exchange

Trade-In & Exchange Program

Upgrade affordably with our trade-in program. Bring in your old laptop, smartphone, tablet, or GPU and get instant credit toward a new purchase. Our valuations are transparent and consistently higher than online exchange programs, with no last-minute price drops.

  • Instant credit for old devices
  • Laptops, smartphones, tablets, GPUs
  • Transparent, upfront valuation
  • Higher value than online exchanges
  • No last-minute price drops
  • Credit usable same-day on new purchase
  • Data wiped securely before recycling
  • Eco-friendly recycling for end-of-life devices
Get a Trade-In Quote

Our Trade-In & Exchange Process

01

Bring It In

Visit our showroom with your old device and charger. No appointment needed for trade-in.

02

Valuation

Our technician inspects your device and provides an instant, transparent valuation.

03

Secure Wipe

We securely wipe all your data in front of you before the device is accepted.

04

Credit & Upgrade

Use your trade-in credit instantly toward any new purchase in the store.

Home Delivery & Installation
Delivery & Installation

Home Delivery & Installation

We deliver and install across Delhi NCR with same-day and next-day options. From setting up a new laptop and transferring data to installing a mesh Wi-Fi network or mounting a monitor — our technicians handle the setup so you can start using your new tech immediately.

  • Same-day delivery in Delhi (order before 2 PM)
  • Next-day delivery across NCR
  • Free setup and configuration
  • Data transfer from old device
  • Network and peripheral installation
  • On-site demo and training
  • Wall mounting for monitors and TVs
  • Free delivery on orders above 5,000
Schedule a Delivery

Our Delivery & Installation Process

01

Order

Place your order online, by phone, or in-store. Choose delivery and installation at checkout.

02

Schedule

Pick a delivery slot. Same-day available for orders before 2 PM within Delhi.

03

Delivery & Setup

Our technician delivers, unboxes, sets up, and configures your new device or system.

04

Demo & Handover

We walk you through your new setup, answer questions, and ensure everything works before we leave.

How Can We Help?

Whether you need a repair, a custom build, or corporate IT support — our team is ready. Call us or visit our showroom.